Data Protection · Player Privacy · Your Rights
tpower2 is committed to protecting the personal data of every player on our platform. This Privacy Policy explains what data we collect, why we collect it, how we use and store it, and the rights you hold over your information. Please read it carefully before using the tpower2 platform.
Last Updated: 12 June 2026All data in transit is encrypted end-to-end.
We never sell your personal data to third parties.
We collect only what is necessary to operate the service.
Access, correct, or delete your data — any time.
Manage analytics and preference cookies from your browser.
Data retained only as long as legally or operationally required.
This Privacy Policy ("Policy") describes how tpower2 ("tpower2," "we," "us," "our") — the operator of the online gaming platform accessible at tpower2.club — collects, processes, stores, and protects the personal data of individuals ("you," "Player," "User") who access or use our website, games, and related services ("Platform").
tpower2 is committed to handling your personal data responsibly, in compliance with applicable data protection laws and the data privacy requirements imposed by our international gaming licensing authority. This Policy applies to all personal data collected through the tpower2 website, mobile browser interface, customer support channels, and any promotional communications.
By registering an account on the tpower2 platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.
tpower2 collects the following categories of personal data from players:
2.1 Identity Data. Full legal name, date of birth, nationality, and copies of government-issued identification documents (e.g. Malaysian NRIC, passport) submitted during the Know Your Customer (KYC) verification process.
2.2 Contact Data. Email address, Malaysian mobile telephone number, and residential address as provided during registration or subsequent profile updates.
2.3 Financial Data. Payment method details (e.g., bank account identifiers, e-wallet account references for Touch n Go eWallet, Boost, GrabPay, Maybank, CIMB Bank, Public Bank, USDT TRC20 wallet address). tpower2 does not store full card numbers or payment credentials directly — these are handled by licensed payment processing intermediaries.
2.4 Transaction Data. Records of all deposits, withdrawals, bonuses claimed, and betting and gaming activity conducted on the Platform, including amounts, timestamps, and outcomes.
2.5 Technical Data. IP address, device identifiers, browser type and version, operating system, screen resolution, and session logs generated during your use of the Platform.
2.6 Usage Data. Pages visited, features used, games played, time spent on individual game sessions, and navigation paths through the Platform.
2.7 Communications Data. Records of your interactions with tpower2 customer support, including live chat transcripts, email correspondence, and any documents or evidence submitted in support of disputes or complaints.
tpower2 collects personal data through the following means:
tpower2 uses your personal data for the following purposes:
tpower2 processes your personal data on the following legal bases:
tpower2 does not sell, rent, or trade your personal data to any third party. We may share your data with the following categories of recipients only to the extent necessary to operate the Platform or comply with legal obligations:
All third parties with whom tpower2 shares personal data are required to process it only for the purposes specified, in accordance with applicable data protection law, and subject to appropriate security measures.
tpower2 operates on international infrastructure. Your personal data may be transferred to and processed in countries outside Malaysia, including jurisdictions where data protection laws may differ from those in your country of residence. Where such transfers occur, tpower2 implements appropriate safeguards — including contractual data protection clauses — to ensure that your data is protected to a standard consistent with this Policy and applicable law. By using the tpower2 platform, you consent to this transfer.
tpower2 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and our gaming licence obligations. In practice:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised.
tpower2 uses cookies and similar tracking technologies to operate and improve the Platform. The categories of cookies used are:
You may manage non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the tpower2 Platform.
tpower2 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. These measures include:
While tpower2 takes all reasonable steps to protect your data, no internet transmission is completely secure. In the event of a data breach that poses a risk to your rights and freedoms, tpower2 will notify affected players and relevant authorities in accordance with applicable law.
Subject to applicable law and the conditions of our gaming licence, you have the following rights in relation to your personal data held by tpower2:
To exercise any of the above rights, contact the tpower2 Data Protection team via customer support live chat or at the email address listed in Section 14 of this Policy. tpower2 will respond to verified requests within thirty (30) calendar days.
The tpower2 platform is strictly for individuals aged 21 (twenty-one) years and above. tpower2 does not knowingly collect personal data from anyone under the age of 21. Age verification is a mandatory step in the account registration and KYC process. If tpower2 becomes aware that personal data has been collected from a person under 21, the relevant account will be immediately closed and all associated data deleted or returned to the individual's guardian as required by applicable law.
If you believe that a minor may have registered an account on the tpower2 platform, please contact our customer support team immediately.
tpower2 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, tpower2 will update the "Last Updated" date at the top of this Policy. Where changes are significant, tpower2 may notify players via email or platform notification. Continued use of the Platform following publication of a revised Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by tpower2, please contact our Data Protection team:
tpower2 also provides a dedicated complaints process for data protection matters. If you are not satisfied with tpower2's response to your data privacy concern, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
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